Privacy Policy

Objective

This policy applies to all processing of personal data carried out by FeelDesign AI and has the objective of informing the user regarding the way in which FeelDesign AI carries out the processing of personal data (including details of the type of personal data collected and the purpose of processing) and regarding the rights of the user in relation to their personal data.

Contact – How can I contact?

In case of having any questions about the Privacy Policy, the user can contact FeelDesign AI through the following means:

Headquarters are located at: Unit 1603, 16th Floor, The L. Plaza, 367 - 375 Queen's Road Central, HK

The user may establish direct and effective communication with FeelDesign AI by written communication sent to the indicated address or also by sending an email to the address: support@feeldesign.ai

In addition, information of the officer in charge of processing your personal data is listed below:

Trade name: FeelDesign AI

Identity of the controller: Feel Design Limited

Address: Unit 1603, 16th Floor, The L. Plaza, 367 - 375 Queen's Road Central, HK

Email: support@feeldesign.ai

Processing identification – How do we collect personal data?

In compliance with current regulations on the protection of personal data, especially:

  • Regulation (EU) 2016/679 of the European Parliament and Council (GDPR)
  • Argentine law No. 25,326 on the protection of personal data (Argentine LPDP)
  • The General Data Protection Law of Brazil, Law No. 13,709 (LGPD)
  • The California Privacy Rights Act 2023 (CPRA)
  • The Virginia Consumer Data Protection Act (VCDPA)
  • The Colorado Privacy Act (CPA)
  • The Connecticut Data Privacy Act (CTDPA)
  • Canada's Anti-Spam Legislation (CASL) & Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Australian Privacy Act No. 1988 (APA)
  • Mexican Federal Law on the Protection of Personal Data (LFPDPPP)
  • Colombian protection of personal data law No. 1581
  • Singapore Personal Data Protection Act 2010 (PDPA)
  • Thailand's Personal Data Protection Act BE 2562 (PDPA)
  • Switzerland's new Federal Act on Data Protection (nFADP)
  • India Digital Personal Data Protection Act, 2023 (DPDPA)
  • Utah Consumer Privacy Act (UCPA)
  • Tennessee Information Protection Act (TIPA)
  • Texas Data Privacy and Security Act (TDPSA)
  • Indiana Consumer Data Privacy Act (INCDPA)
  • Iowa Consumer Data Privacy Act (ICDPA)
  • Montana Consumer Data Privacy Act (MTCDPA)
  • Delaware Personal Data Protection Act (DPDPA Delaware)
  • Kentucky Consumer Data Privacy Act (KCDPA)
  • New Jersey Data Protection Act (NJDPA)
  • Oregon Consumer Privacy Act (OCPA)
  • New Hampshire Privacy Act (NHPA)
  • Nebraska Data Privacy Act (NDPA)
  • Turkish Personal Data Protection Law (KVKK)

FeelDesign AI collects personal data in its possession when the user:

  • Completes the forms of www.feeldesign.ai ('Site')
  • Subscribes to the newsletter
  • Answers a poll or completes a web form
  • Completes a printed form
  • Sends an email or communicates by phone

Personal Data Collected - What personal data do we collect?

FeelDesign AI collects information when visiting their web page, and mainly by completing its registration forms.

The following data is collected: email and phone number.

As a rule, when personal data is requested to use a service or access certain content, its delivery will not be mandatory, except for those cases where it is specifically indicated that it is data required for the provision of the service. In this case, the user may freely choose not to register and/or not to contract the services.

The user declares and guarantees that all the data provided by him are true and correct and undertakes to keep them updated. The changes may be communicated to the Data Protection Delegate or to the address indicated in the Contact section.

Likewise, the user acknowledges that the data required by FeelDesign AI are necessary, adequate, and not excessive to carry out the purposes expressed in the Purpose section, which would be impossible to fulfill if said data are not provided.

Any false or inaccurate statement that occurs as a result of the information and data given, as well as the damages that such information may cause, will be the responsibility of the user.

Purpose - What do we use personal data for?

The personal data requested to the user will be used for the following purposes:

  • To provide our Service and fulfill your requests: We use your information to provide and maintain our Service, to process and fulfill your requests, to communicate with you about your use of our Service or changes to our Service, to respond to your inquiries, and for other customer service and business administration purposes.
  • Identification and authentication purposes: We may use your information for identification and authentication purposes. For example, when you enter your account login ID and password to enter one of our registration or login portals, we use your login credentials to authenticate your identity.
  • Personalization: We use your information to tailor the content and information that we may send or display to you, to offer location customization, and personalized help and instructions, and to otherwise personalize your experience while using the Service.
  • Marketing and promotional purposes: We may use your information to send you news and newsletters, event updates, and to communicate with you about new features, offers, events, or products.
  • Research and reporting: We may use your information to administer surveys and questionnaires for research and reporting purposes to help us better serve individuals.
  • To comply with legal obligations: We may use your information to comply with our legal obligations or to exercise or defend our rights or the rights of a third party.
  • To protect us and others: We may use your information where we believe it necessary to investigate, prevent, or take action regarding suspected or actual illegal activities, fraud, situations involving potential threats to the safety of any person.
  • Deidentified data: We may also deidentify or anonymize your data in such a way that you may not reasonably be re-identified by us or another party, and we may use this deidentified data for any purpose permitted under applicable law.

The data subject to treatment will not be used for purposes other than or incompatible with those mentioned above and that motivated its collection. However, in the event that personal data is processed for a purpose other than that initially specified when collecting said data, a compatibility analysis will be carried out by FeelDesign AI in accordance with applicable regulations. In these cases, the user will be informed of the changes in purpose or legal justification for the processing of their data.

We remind the user that they can oppose the sending of commercial communications (unsubscribe) and stop receiving emails from FeelDesign AI, reliably notifying FeelDesign AI, which will proceed to interrupt in the shortest possible time after receiving such communication. For this purpose, it may send an email to the address indicated in the Contact section.

How do we use your information?

We will use the information we collect about you for the following purposes:

  • Administration info
  • Creating user account
  • Support
  • Processing payment: Stripe

If we want to use your information for any other purpose, we will ask for your consent and use your information only when we receive your consent. We will retain your personal information with us for 24 months after user accounts remain idle or for as long as necessary to fulfil the purposes for which it was collected, as detailed in this Privacy Policy.

Consent

By providing personal data to FeelDesign AI, the user declares to accept its processing fully and without reservation by FeelDesign AI. The user gives his/her free, express and informed consent to FeelDesign AI's use of the data collected for the purposes indicated in the Purpose section, as well as its incorporation into a FeelDesign AI database.

The FeelDesign AI carries out the processing of legitimised user data: (i) the contracting of FeelDesign AI services by the user, in accordance with the terms and conditions; and (ii) the free, informed and unambiguous consent of the user. Data processing that is not covered by any of the above legal bases will be carried out if FeelDesign AI considers it necessary to protect a legitimate interest and only if it does not infringe the fundamental rights and freedoms of the user.

Validity - How long do we keep it?

The data will be destroyed or archived when it is no longer strictly necessary or relevant for the purposes described above. In particular, personal data will be kept for as long as the business relationship is in force (and to the extent that you have not previously requested their deletion) and for as long as obligations, indemnities and/or liabilities may arise under the business relationship or for the services provided.

FeelDesign AI informs you that it will retain information essential to identify the origin of the data stored for the duration of the client's relationship with FeelDesign AI and/or revocation of the user's consent in accordance with the information in the Purpose section of this Privacy Policy and/or as long as required by applicable law.

Security - How do we ensure data security?

FeelDesign AI declares its intention to adopt the necessary technical and organisational measures to ensure the security, integrity and confidentiality of the data in accordance with the provisions of GDPR, Argentine LPDP, LGPD, CPRA, VCDPA, CPA, CTDPA, PIPEDA-CASL, APA, LFPDPPP, Colombian Law, PDPA Singapore, PDPA Thailand, nFDPA Swiss, DPDPA, UCPA, TIPA, TDPSA, INCDPA, ICDPA, MTCDPA, DPDPA Delaware, KCDPA, NJDPA, OCPA, NHPA, NDPA, and KVKK in order to prevent its tampering, loss, consultation or unauthorised processing.

FeelDesign AI does not guarantee absolute privacy when using the Site, since the possibility that unauthorised third parties may have knowledge of it cannot be excluded. The user acknowledges that the existing technical means that provide security are not impregnable and that even when all reasonable security precautions are taken, it is possible to suffer manipulation, destruction and/or loss of information.

In the event that a security incident is detected and entails a significant risk to the data owner, such event will be reported without delay to the competent control authority, together with the corrective and remedial measures implemented and/or to be implemented.

FeelDesign AI is not responsible for the loss or deletion of data by users. Similarly, FeelDesign AI accepts no responsibility for possible damage caused by computer viruses.

Finally, the user must also take measures to protect their information. FeelDesign AI insists that you take every precaution to protect your personal information while on the Internet. At the very least, it is advisable to change your password periodically, using a combination of letters and numbers, and to make sure you are using a secure browser.

Data owner rights and procedures to respond to their exercise - What rights do I have as a data owner?

The data owner user may at any time exercise the rights of access, rectification, cancellation, opposition, limitation of processing, portability, confidentiality and deletion of his/her personal data, in accordance with the provisions of articles 15 and following of the RGPD, the provisions of the Argentine LPDP, the provisions of the LGPD, the provisions of the CPRA, and other applicable laws.

The exercise of these rights may be carried out by the user him/herself by means of an e-mail addressed to support@feeldesign.ai, or by any of the methods provided for in the applicable regulations. FeelDesign AI may request the data necessary to validate the identification of the data owner.

The deletion of some data shall not be carried out where it may cause damage to the legitimate rights or interests of third parties, or where there is a legal obligation to retain the data.

If you are located in the UK or EEA, you have certain data protection rights:

  • Withdraw their consent at any time
  • Object to processing of their Data
  • Access their Data
  • Verify and seek rectification
  • Restrict the processing of their Data
  • Have their Personal Data deleted or otherwise removed
  • Receive their Data and have it transferred to another controller
  • Lodge a complaint

Training - Do we train?

The staff of FeelDesign AI whose functions are related to the processing of personal data are trained in order to ensure better protection of personal data and the rights of data subjects.

Links to third parties - Does our Site contain links to other websites?

The Site may contain links to third party websites, with or without advertising content, whose privacy policies are foreign to FeelDesign AI. The linked sites are not related to FeelDesign AI and, their existence in no way presupposes that there is any kind of suggestion, invitation or recommendation to visit the target sites. FeelDesign AI is not responsible for the content, use and activities of these linked sites. Notwithstanding the above, any feedback on these linked sites will be useful to FeelDesign AI in order to improve the services and/or ensure the integrity of the Site.

Children's Privacy

At FeelDesign AI, we recognize the importance of protecting the privacy of children. Our commitment to safeguarding the personal information of minors is unwavering. We may collect and process personal information from children under the age of 13, but only in compliance with all applicable laws and regulations, including obtaining parental or guardian consent as required.

If you are a parent or guardian and you believe that we have collected personal information from your child without appropriate consent, please contact us immediately, and we will take prompt action to address the situation.

For residents of California: We do not sell the personal information of California consumers who are 16 years old or younger unless we have obtained prior parental authorization. If your child is under the age of 13, we insist on receiving parental or guardian consent for the collection and processing of their personal information.

For EU residents: We do not collect or process personal information of individuals in the EU under the age of 16 without explicit consent from a parent or guardian.

Cookies - Do we use cookies?

When you visit the Site, FeelDesign AI may store certain information on your computer in the form of a 'cookie' or similar file. The Site uses cookies to (i) track advertising, (ii) collect traffic data from the Site, and (iii) improve the user experience when using the Site.

The user should be aware that, in order to browse the Site, it is not necessary for him or her to allow the installation of cookies sent by the Site. You may delete cookies from your computer hard drive, prevent access to your computer through your browser or by choosing the corresponding option when asked about the possibility of using cookies.

Cookies are files of information that a website or the provider of certain services on the site transfers to the hard drive of the user's computer via the browser. Cookies by themselves cannot personally identify the user (although they may contain the user's IP address) but they allow them to recognise the user's browser.

Approval

Your use of the Site constitutes your acknowledgement and approval of FeelDesign AI's Privacy Policy and FeelDesign AI's Terms and Conditions, if any. Likewise, the user accepts FeelDesign AI's Privacy Policy and FeelDesign AI's Terms and Conditions by completing the request for services.

Do United States residents have specific Privacy Rights?

MARKETING COMMUNICATIONS

We may send periodic promotional emails to you. You may opt-out of promotional emails by following the opt-out instructions contained in the email. Please note that it may take up to 10 business days for us to process opt-out requests.

DATA RETENTION

Your personal information will be held for only so long as it is necessary for the purpose for which it was originally collected, and in accordance with applicable local law. When assessing retention periods, we consider the amount, nature and sensitivity of the personal information.

YOUR PRIVACY CHOICES AND RIGHTS

Depending on the jurisdiction in which you live, you may have the following rights under applicable local law:

  • Right to request access and a copy of your personal information
  • Right to request deletion of your personal information
  • Right to request the correction or update of personal information
  • Right to opt-out of 'sales' of your personal information
  • Right to opt-out of targeted advertising
  • Right to limit our use of your sensitive personal information
  • Right to not be unlawfully discriminated against for exercising your rights

VERIFICATION PROCESS

In order to protect your information, we will confirm a requestor's identity before responding to any request. To start the process, you must provide your name and email. We will ask you at least one question based on your previous interaction with us. Any information we gather through this process will only be used for consumer verification, security procedures, or fraud-prevention.

AUTHORIZED AGENTS

You may designate an authorized agent to exercise your rights under applicable laws on your behalf. You must provide the authorized agent written permission to exercise your rights.

FINANCIAL INCENTIVES

We do not offer financial incentives to collect personal information and we will not discriminate against you if you exercise any of the rights provided by applicable laws. A legitimate denial of a request for information, deletion, or to opt-out is not discriminatory.

APPEALS

If we decline to take action regarding your request, we will inform you of our decision and reasoning behind it. If you wish to appeal our decision, please email us at support@feeldesign.ai. Within sixty (60) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal.

CALIFORNIA RESIDENTS

California Civil Code Section 1798.83, also known as the 'Shine The Light' law permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information we disclosed to third parties for direct marketing purposes.

Modifications - Is this the most current version?

This is the current version of the FeelDesign AI Privacy Policy, updated on September 8, 2024.

FeelDesign AI may at any time and without prior notice, modify this Privacy Policy. Such modifications will be operative from their publication on the Site or when they are notified to users by any means, whichever occurs first. The user must keep informed about the terms included here by entering periodically.